Workplace Violence Resources

HR Daily Advisor

CDC

CDC

Facts, statistics, and resources

This document includes law enforcement tactics and integrated medical and mental health response. (FBI.gov)

ASHRM’s risk assessment looks at the following proactive and reactive areas:

• Patient-to-Staff Violence: proactive prevention, reactive response
• Visitor/Family-to-Staff Violence: proactive prevention, reactive response
• Staff-to-Staff Violence/Harassment: proactive prevention, reactive response
• Physician/Third-Party-Professional–to–Staff Violence/Harassment: proactive prevention, reactive response
• Stranger/Nonemployee-to-Staff Violence: proactive prevention

AVADE® Training is designed to educate, prevent, and mitigate the risk of violence and aggression.

AVADE® Training is a modular-based program that can be presented through: E-Learning, Employee Orientation, 2-Hour Session, 4-Hour Session, 1-Day Session(s), 2-Day Session, Option to Present During Safety or Departmental Meetings Throughout a 12-Month period, and Modular Training Combining Classroom, Self-Defense, and Defensive Control Tactics – 8+ Hours.

This issue brief examines how hospitals’ violence mitigation efforts can fit effectively into an organization’s culture of safety strategy. The brief includes thought provoking questions to facilitate discussion of how violence mitigation can be integrated seamlessly into the larger framework of patient and worker safety initiatives, supporting an overall culture of safety. It also explores strategies that leaders could take to best support a culture that mitigates violence as part of larger enterprise efforts.

(HB 176, Elliott and others)

(SB 80, Carroll)

CMS will continue to enforce the regulatory expectations that patient and staff have an environment that prioritizes their safety to ensure effective delivery of healthcare

Based on a multidisciplinary strategy, this guide addresses how teams can help curb violence in health care facilities.

The primary purpose of this document is to provide employees of the Department of Labor with a concise reference regarding the Department’s program on managing actual and/or potentially violent situations.

Both high‐cost major renovations and lower‐cost applications can be used to elevate security in any emergency department. (American College of Emergency Physicians)

NIOSH uses the National Electronic Injury Surveillance System occupational supplement (NEISS-Work) to estimate nonfatal, emergency department treated injuries to EMS clinicians.

There are currently no specific OSHA standards for workplace violence…

Recovering from a violent incident or disaster in the workplace can take months, but having a plan and sources of help prior to the event can make the process smoother.
Note: Requires SHRM membership to access

This publication provides a general overview of worker rights under the Occupational Safety and Health Act (OSH Act). The guidelines describe the five components of an effective workplace violence prevention program, with extensive examples.

Up-to-date information and resources on Hazardous Drug Exposures in Healthcare. (CDC)

The Office for Victims of Crime developed this toolkit to help communities prepare for and respond to victims of mass violence and terrorism in the most timely, effective, and compassionate manner possible.

cisa.gov

The Hospitals Against Violence Initiative (HAV) is sharing examples and best practices with the field, with a particular emphasis on youth violence prevention, workplace violence prevention and combatting human trafficking.

• Fact Sheet: Workplace Violence and Intimidation, and the Need for a
  Federal Legislative Response
• Building a Safe Workplace and Community: Mitigating the Risk of Violence
• Video: Hospitals Can Be Part of the Solution

The AHA’s Hospitals Against Violence initiative will host a Jan. 10 webinar on how hospitals can partner effectively with law enforcement in their community to maximize safety for their patients and providers. Leaders from the International Association for Healthcare Security & Safety and AHA’s American Organization of Nurse Executives subsidiary will discuss and build on the recent IAHSS guidelines for collaborating with law enforcement with practical steps and scenario-based examples.

This Hospitals eTool addresses some of the hazards commonly found in various hospital areas, such as the emergency department and the surgical suite.

This is one in a series of informational fact sheets highlighting OSHA programs, policies, or standards.

The purpose of this gap analysis is to help healthcare facilities to implement best practices in order to prevent violence from patients to staff.  (Minnesota Department of Health)

References on evaluating and controlling violence in the workplace.

Violence against hospital workers has been on the rise for some time but has significantly accelerated since the COVID-19 pandemic. Health care professionals keep all of us safe. We need to return the favor. Violence against health care workers is never acceptable.

An American Nurses Association study found that over a three-year period, 25 percent of surveyed registered nurses and nursing students reported being physically assaulted by a patient or a patient’s family member. 93% of all assaults come from patients or customers. Healthcare systems need to protect their staff. UCHealth developed a course that educated frontline staff on de-escalation techniques. During the measurement period following the deployment of the course, they have seen a 34% decrease in workplace violence. Now you can equip your staff with tools to recognize, report and de-escalate potential or actual threats of workplace violence.

Healthcare workers face challenging working conditions and high stress levels that can lead to poor mental and physical health.

Working to address communication issues, improve teamwork for rapid response calls, decrease length of stay and prevent medication errors, Security Forces Hospital in Makkah, Saudi Arabia, first conducted a survey on patient safety culture from the Agency for Healthcare Research and Quality. Based on identified areas for improvement, the hospital began a comprehensive TeamSTEPPS implementation.re from the Agency for Healthcare Research and Quality. Based on identified areas for improvement, the hospital began a comprehensive TeamSTEPPS implementation.

Just how much is incivility affecting your organization? New SHRM research highlights the urgent need for workplace civility, with U.S. workers facing millions of acts of incivility per day.
Note: Requires SHRM membership to access

This report offers a snapshot of the visitation policies and visitor management approaches of participating IAHSS members’ institutions sampled in September and October, 2018. In total, 135 facilities were included in the survey analysis. (International Association for Healthcare Security and Safety – Foundation)

Example of what might be used or modified by employers to help identify potential workplace violence problems.

Example of what might be used or modified by employers to help identify potential workplace violence problems.

This video discusses practical measures for identifying risk factors for violence at work, and taking strategic action to keep employees safe. (CDC)

Nurses Service Organization

OSHA created a suite of resources to help hospitals assess workplace safety needs, implement safety and health management systems, and enhance their safe patient handling programs. Preventing worker injuries not only helps workers—it also helps patients and will save resources for hospitals. Download the overview and explore the links below to learn more about the resources available.

The National Institute for Occupational Safety and Health (NIOSH)

The Joint Commission

This workplace violence website provides information on the extent of violence in the workplace, assessing the hazards in different settings and developing workplace violence prevention plans for individual worksites.

SAGE Journals

Centers for Medicare & Medicaid Services