In this final installment of the S.M.A.R.T series, the KHA Quality Team will move from planning to action by exploring how S.M.A.R.T goals and Performance Improvement (PI) tools work together to drive meaningful, lasting change. While S.M.A.R.T goals define what we want to accomplish, PI tools guide us in how to achieve those outcomes through clear data, structured analysis, and focused interventions. But the true challenge and greatest opportunity lie in implementation and long‑term sustainability.

As organizations continue embedding S.M.A.R.T goals and PI tools into their daily practice, improvement becomes not a one‑time project but a continuous cycle. This approach ensures that gains are not only achieved but maintained, scaled, and woven into the culture of excellence that our patients deserve. Registration is required for this webinar, and the registration link is provided below.

Learning Objectives:

• Understand how SMART Goals and PI Tools Complement each other to define objectives and guide effective PI efforts.
• Identify strategies for implementing and sustaining improvement initiatives using structured data, analysis, and focused interventions.
• Recognize the importance of embedding continuous improvement into daily practice to maintain gains, scale success, and strengthen a culture of excellence in patient care.

Speaker: Billie A. Delauder, DNP, MSN/RN, CPHQ, CPPS, HACP-CMS, CFPS, Quality Process Improvement Specialist, Kentucky Hospital Association

Target Audience: Health care leaders, quality/performance improvement teams and leaders, patient safety officers, risk management professionals, clinical leadership, physician and nursing leaders, clinical educators training around quality and safety, and other Health Care Professionals interested in quality and performance improvement.