Join KHA for a Quality Webinar on Monday, June 29 from 11:00 a.m.–12:00 p.m. ET on Part 3: From SMART Goals to Success-Implementing & Sustaining Quality Improvement. In the final installment of the S.M.A.R.T. series, the KHA Quality Team swaps blueprints for boots-on-the-ground action!  S.M.A.R.T. goals set the destination, while Performance Improvement tools act as the GPS, guiding teams with data, structure, and just the right amount of course correction. The real magic happens in turning plans into lasting habits by weaving these practices into everyday work, organizations can keep improvement on track to performance excellence.

As organizations continue embedding S.M.A.R.T. goals and PI tools into their daily practice, improvement becomes not a one‑time project but a continuous cycle. This approach ensures that gains are not only achieved but maintained, scaled, and woven into the culture of excellence that patients deserve.

Registration is required for this webinar.

Learning Objectives:

• Understand how S.M.A.R.T. Goals and PI Tools complement each other to define objectives and guide effective PI efforts.
• Identify strategies for implementing and sustaining improvement initiatives using structured data, analysis, and focused interventions.
• Recognize the importance of embedding continuous improvement into daily practice to maintain gains, scale success, and strengthen a culture of excellence in patient care.

Speaker: Billie A. Delauder, DNP, MSN/RN, CPHQ, CPPS, HACP-CMS, CFPS, Quality Process Improvement Specialist, Kentucky Hospital Association

Target Audience: Health care leaders, quality/performance improvement teams and leaders, patient safety officers, risk management professionals, clinical leadership, physician and nursing leaders, clinical educators training around quality and safety, and other health care professionals interested in quality and performance improvement.