KHA Quality Webinar: Process Improvement 101

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KHA Quality Webinar: Process Improvement 101

April 30 @ 10:00 am - 11:00 am

The KHA Quality team will lead a KHA Quality Educational Webinar Series on Process Improvement (PI). PI 101 will be a comprehensive learning series designed to enhance your understanding and proficiency in the PI process. Through this initiative, we aim to ignite inspiration and equip you with the skills to effectively tackle healthcare’s many quality and safety challenges. Our goal is to empower all healthcare staff to recognize their role in addressing current patient needs while contributing to sustainable future improvements. Together, we will address a spectrum of issues, ranging from minor inefficiencies to significant challenges encountered in healthcare settings.

Process Improvement 101: Part1
April 30, 2024, 10:00-11:00 AM ET
Adam Isaacs BSN, RN, HACP-CMS, Quality Process Improvement Specialist, Kentucky Hospital Association


  • Define Process improvement terms and explain the first 2 steps in PI process.
  • Explain and elaborate on Swiss cheese model.
  • Break down how to define a problem in a process improvement project.
  • Identify team members who need to be involved in process improvement projects

Intended Audience: healthcare leaders, quality improvement staff, risk managers, patient safety
personnel, and any healthcare worker interested in using the PI process.
Cost of Webinar: Free
Continuing Education: The Kentucky Hospital Research and Education Foundation is an approved Kentucky Board of
Nursing continuing education provider. This offering number 5-0023-12-25-005 is approved for 1.2
contact hours. Participants must attend the entire session, complete the post-session evaluation,
and provide nursing license number in order to receive contact hours and be awarded a certificate.
No partial credit will be given. The Kentucky Board of Nursing approval does not constitute
endorsement of program content.

After registering, you will receive a confirmation email containing your login information.


April 30
10:00 am - 11:00 am
Event Category: