BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//KYHA - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://www.kyha.com
X-WR-CALDESC:Events for KYHA
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Kentucky/Louisville
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20240310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20241103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/Kentucky/Monticello
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20240310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20241103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250730T130000
DTEND;TZID=America/Kentucky/Louisville:20250730T140000
DTSTAMP:20260403T142244
CREATED:20250611T173750Z
LAST-MODIFIED:20250611T181036Z
UID:31059-1753880400-1753884000@www.kyha.com
SUMMARY:KHA Quality Webinar: Compassionate Conversations: Navigating Palliative Care Discussions
DESCRIPTION:Join the KHA Quality Team for an insightful and compassionate webinar designed to equip healthcare professionals and families with the skills and understanding needed to navigate the challenging conversations surrounding palliative care and end-of-life decisions. This session will provide practical strategies and empathetic approaches to ensure that patients’ wishes are respected and that families feel supported during these critical times. \nPresenters: \nVickie Justus\, AVP Physician Practices\nPatsy Howell\, APRN\, Palliative Care Team Member from Pikeville Medical Center (PMC) \nTarget Audience: Clinical leaders\, quality leaders\, physician leaders\, physicians\,  therapists\, nurses\, technicians\, aides\, providers\, case managers\, discharge coordinators\, population health professionals\, palliative and hospice care givers\, and care navigators \nObjectives: \n\nHow to differentiate palliative care from hospice or end of life care\nTechniques for initiating & guiding conversations about palliative care\nProvide psychological support for clinicians\, patients & families in navigating these types of conversations.\n\n\nKHA MEMBERS: CLICK HERE TO REGISTER
URL:https://www.kyha.com/event/kha-quality-webinar-compassionate-conversations-navigating-palliative-care-discussions-2/
CATEGORIES:Quality
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2024/02/quality-news.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250805T150000
DTEND;TZID=America/Kentucky/Louisville:20250805T160000
DTSTAMP:20260403T142244
CREATED:20250604T124517Z
LAST-MODIFIED:20250604T124517Z
UID:30757-1754406000-1754409600@www.kyha.com
SUMMARY:KHA Town Hall: Revenue Strategies for Challenging Times
DESCRIPTION:Please join KHA for a Town Hall on August 5 on Revenue Strategies for Challenging Times. Uncompensated care\, employee burnout\, and inefficiencies are just a few of the fires healthcare organizations are battling. Join us for an insightful master class that dives into practical\, impactful strategies to weather these challenges. Discover how small adjustments can drive significant results\, from improving patient access and retention to unlocking the full potential of your revenue cycle team. Learn how to leverage modern technologies and implement root cause analysis to optimize your processes. \nThis session will provide you with the knowledge to: \n\nUnderstand the financial pressures affecting healthcare organizations.\nLearn actionable revenue strategies to improve financial performance.\nOptimize revenue cycle management through development and technology.\n\nSpeaker:\nBrian Garver\nSenior Vice President\nKeyBridge Medical Revenue Care \nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-town-hall-revenue-strategies-for-challenging-times/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250812T100000
DTEND;TZID=America/Kentucky/Louisville:20250812T113000
DTSTAMP:20260403T142244
CREATED:20250701T175130Z
LAST-MODIFIED:20250717T153503Z
UID:31203-1754992800-1754998200@www.kyha.com
SUMMARY:KHA Special Town Hall: Drug Diversion at Hospitals – Patient Safety and Regulatory Compliance
DESCRIPTION:Speaker(s): Martin Redd\, Division Program Manager – U.S. DEA Detroit Field Division \nVia lecture and power point presentation\, this virtual offering will cover an array of topics\, including the DEA registration and application process\, closed system of distribution and diversion in hospital settings\, recordkeeping requirements and DEA inspections\, identifying effective controls against diversion\, and current trends and community outreach.  \n\nKHA MEMBERS: CLICK HERE TO REGISTER\n\n  \nObjectives– At the conclusion of this offering\, attendees will be able to: \n\nDiscuss the scope and impact of controlled substance diversion in healthcare facilities.\nDescribe the most commonly diverted controlled substances and how they are diverted in health care facilities.\nExplain the closed system of distribution and how maintaining CSA compliance reduces the risk of controlled substance diversion.\nProvide examples of preventive measures a hospital can take to safeguard against controlled substance diversion.\nExplain the legal obligations facilities must comply with regarding the theft or diversion of controlled substances.\n\nTarget Audience: Executive hospital leaders\, Legal/Compliance\, Pharmacists\, Nurses\, and all other clinical leaders.  \nContinuing Education: \n\nThe Kentucky Hospital Association is an approved provider of continuing nursing education by the Kentucky Board of Nursing (KBN). KBN approval of a continuing nursing education provider does not constitute endorsement of program content. This educational activity is offered for 1.8 contact hours\, with offering number 5-0023-12-25-045\, expiration date 12-31-25. No partial credit will be given. To receive credit\, participants must attend the entire educational offering\, provide their nursing license number\, and complete the offering evaluation. After the conclusion of this webinar\, a Survey Monkey evaluation link will be sent to attendees. Attendees will have a deadline of August 19th\, 2025\, to complete the survey in order to receive the CEU certificate. Failure to complete any step in the process outlined above will result in non-issuance of CEU credit in accordance with KBN guidelines.\nThis education activity is also approved by the KBA CLE Commission for 1.5 hours of CLE credit.
URL:https://www.kyha.com/event/kha-special-town-hall-drug-diversion-at-hospitals-patient-safety-and-regulatory-compliance/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250819T150000
DTEND;TZID=America/Kentucky/Louisville:20250819T160000
DTSTAMP:20260403T142244
CREATED:20250626T175135Z
LAST-MODIFIED:20250725T202707Z
UID:31153-1755615600-1755619200@www.kyha.com
SUMMARY:KHA Town Hall: Improving Pediatric Stroke Systems of Care in Kentucky
DESCRIPTION:Pediatric stroke is uncommon but can result in significant morbidity and mortality. Deb Campbell\, VP of Clinical Strategy at KHA\, is active in Pediatric Readiness initiatives. Deb will be welcoming Dr. Kevin O’Connor\, Stroke Medical Director at Frankfort Regional Medical Center Primary Stroke Center and Assistant Professor in the Department of Neurology at the University of Kentucky College of Medicine.  \nDr. O’Connor will be sharing a Pediatric Stroke Algorithm that the University of Kentucky and Norton Children’s Hospital developed. The algorithm is available to all healthcare institutions in Kentucky to improve the triage and treatment of children who present with acute neurologic deficits concerning for stroke in Kentucky. \nTarget Audience: ED leadership and staff\, physicians\, quality leaders\, educators\, risk managers\, and anyone interested in the optimal care of children in the emergency department setting. \nSpeaker: Dr. Kevin O’Connor\, Stroke Medical Director at Frankfort Regional Medical Center Primary Stroke Center\nAssistant Professor in the Department of Neurology at University of Kentucky College of Medicine \nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-town-hall-improving-pediatric-stroke-systems-of-care-in-kentucky/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250820
DTEND;VALUE=DATE:20250823
DTSTAMP:20260403T142244
CREATED:20241210T203940Z
LAST-MODIFIED:20250108T150204Z
UID:27468-1755648000-1755907199@www.kyha.com
SUMMARY:2025 Mid-South Critical Access & Rural Hospital Conference
DESCRIPTION:The Seelbach Hilton Louisville\n500 S. 4th Street\, Louisville\, Kentucky \n\nClick here for more information
URL:https://www.kyha.com/event/2025-mid-south-critical-access-rural-hospital-conference/
CATEGORIES:Conference,Office Closings,Other
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250820T110000
DTEND;TZID=America/Kentucky/Louisville:20250820T120000
DTSTAMP:20260403T142244
CREATED:20250813T205705Z
LAST-MODIFIED:20250813T210025Z
UID:31692-1755687600-1755691200@www.kyha.com
SUMMARY:KHA Town Hall: CY 2026 Medicare Outpatient Proposed Rule
DESCRIPTION:On July 15\, 2025\, the Centers for Medicare and Medicaid Services (CMS) released its proposed calendar year (CY) 2026 payment rule for the Medicare Outpatient Prospective Payment System (OPPS). The proposed rule includes updates to the Medicare fee-for-service OPPS payment rates based on changes set forth by CMS and those previously adopted by Congress. In addition to the regular updates to wage indexes and market basket\, the following policies are proposed in this rule: \n\nUpdating Ambulatory Payment Classification (APC) Groups and Weights;\nUpdating the 340B Final Remedy reduction to the OPPS conversion factor;\nEliminating the Inpatient-Only (IPO) list;\nUpdating current methodology for Overall Hospital Quality Star Rating;\nUpdating requirements for the Hospital Outpatient Quality Reporting (OQR) Program;\nUpdating requirements for the Rural Emergency Hospital Quality Reporting (REHQR) Program; and\nUpdating payment rates and policies for Ambulatory Surgical Centers (ASCs).\n\nKHA will be submitting comments prior to the Sept. 15 submission deadline. After the PYA presentation\, Donna Little\, KHA’s AVP for Health Policy and Regulatory Affairs\, will share information about KHA’s comment letter and also solicit additional feedback regarding your concerns with the OPPS proposed rule. \nTarget Audience: C-suite hospital leaders \nSpeakers: Kathy Reep\, Consulting & Business Development\, PYA \nDonna Little\, AVP\, Health Policy and Regulatory Affairs\, Kentucky Hospital Association \n\nKHA MEMBERS: CLICK HERE TO REGISTER
URL:https://www.kyha.com/event/kha-town-hall-cy-2026-medicare-outpatient-proposed-rule/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250826T090000
DTEND;TZID=America/Kentucky/Louisville:20250826T100000
DTSTAMP:20260403T142244
CREATED:20250806T141217Z
LAST-MODIFIED:20250806T141316Z
UID:31584-1756198800-1756202400@www.kyha.com
SUMMARY:KHA Quality Webinar: A Foundational Approach to Reducing Hospital Readmissions 
DESCRIPTION:When it comes to readmissions\, we find that it is often grassroots concepts and applications that can powerfully change performances and which are the ones most frequently overlooked and underutilized. Join KHA Quality team members Casey Franklin\, Jessica Covington\, and Billie Delauder as we take a hard look at the interventions that work\, the habitual practices that don’t\, and the detriment to our patients and communities when we can’t tell the difference. \nWho should attend: Executive leaders\, Quality leaders\, Discharge planners\, Case Managers\, Social Workers\, Clinical Leaders\, Clinicians \nPresented by KHA Quality Team: AVP of Quality and Health Professions Casey Franklin\, BSN\, RN\, WCC\, HACP-CMS\, CPHQ; Quality Program Pharmacist Jessica Covington\, PharmD\, BCPS\, CPHQ; and Quality Process Improvement Specialist Billie Delauder\, DNP\, RN\, CPHQ\, CPPS\, HACP-CMS\, CFPS \nFor meeting information\, please contact Lauren Wheatley at lwheatley@kyha.com. \n  \n 
URL:https://www.kyha.com/event/kha-quality-webinar-a-foundational-approach-to-reducing-hospital-readmissions/
CATEGORIES:Quality
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2024/02/quality-news.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250826T150000
DTEND;TZID=America/Kentucky/Louisville:20250826T160000
DTSTAMP:20260403T142244
CREATED:20250612T185932Z
LAST-MODIFIED:20250724T205255Z
UID:31081-1756220400-1756224000@www.kyha.com
SUMMARY:KHA Town Hall: Ambulatory Facility & Physician Service Line Data
DESCRIPTION:The statewide ambulatory facility and physician utilization data is now available on KHA InfoSuite\, the Kentucky Hospital Association’s data platform. The database includes CMS Part B\, Medicare Advantage\, and commercial service line data for physicians and ambulatory facilities. KHA InfoSuite is already available to you as part of your membership. Join us for this Town Hall meeting to learn more about the data and how to effectively use the platform to perform in-depth and customizable market analyses. \nIntended Audience: Member hospital executives\, leadership\, financial management\, planning and marketing\, and other interested hospital staff. \nSpeaker: Maik Schutze\, Director of Health Information and Analytics\, Kentucky Hospital Association \n\nKHA MEMBERS: CLICK HERE TO REGISTER
URL:https://www.kyha.com/event/kha-town-hall-data/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250827
DTEND;VALUE=DATE:20250829
DTSTAMP:20260403T142244
CREATED:20250611T201413Z
LAST-MODIFIED:20250611T201413Z
UID:31067-1756252800-1756425599@www.kyha.com
SUMMARY:KHA Leadership Development Workshop
DESCRIPTION:August 27-28\, 2025\nNorton Orthopedic and Hand Center – Norton Medical Plaza Two\n9880 Angie’s Way\, Suite 120\nLouisville\, Kentucky 40241 \n\nMore information\n\nKHA is partnering with SuccessLabs to offer an interactive workshop that will cover topics important for successful leadership. Participants will leave with tools\, strategies\, and a deeper understanding of what it takes to be an agile and impactful leader. \nThis workshop is perfect for middle managers and leaders-in-training. Please share this information with your peers interested in honing their leadership skills. \nAttendees must be employed by a KHA member hospital.
URL:https://www.kyha.com/event/kha-leadership-development-workshop-2/
CATEGORIES:Education
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250827T150000
DTEND;TZID=America/Kentucky/Louisville:20250827T160000
DTSTAMP:20260403T142244
CREATED:20250730T144848Z
LAST-MODIFIED:20250730T144848Z
UID:31494-1756306800-1756310400@www.kyha.com
SUMMARY:KHA Town Hall: Scope of Practice for Nurse Classifications to Maximize Teamwork
DESCRIPTION:As nursing shortages improve yet continue to cause issues for our hospitals\, workforce planning for many of our members includes legally maximizing the extent each nurse classification can practice. This presentation focuses on the different levels of nurses and the extent (and limitations) they can practice for our members to remain legally compliant while permitting their nurse classifications to practice to the extent allowed and maximize efficiencies and team support. \nTarget Audience: HR and workforce leaders\, and nurse managers \nSpeaker: Tina Hostuttler\, Professional Practice Branch Manager\, Kentucky Board of Nursing \nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-town-hall-scope-of-practice-for-nurse-classifications-to-maximize-teamwork/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250828T130000
DTEND;TZID=America/Kentucky/Louisville:20250828T140000
DTSTAMP:20260403T142244
CREATED:20250513T153040Z
LAST-MODIFIED:20250818T202853Z
UID:30334-1756386000-1756389600@www.kyha.com
SUMMARY:Kentucky Sepsis Consortium Webinar
DESCRIPTION:Deb Campbell will be discussing various topics that are current issues for Consortium members. New directions to maximize outcomes! \n\nSepsis Awareness Month- what are our members doing to bring awareness?\nNew QI efforts around blood culture specimens\nProgress in onboarding LTACHs into the Consortium including customized metrics.\nA stubborn metric and how to approach for the coming year\n\n\nKHA MEMBERS: CLICK HERE TO REGISTER
URL:https://www.kyha.com/event/kentucky-sepsis-consortium-webinar/
CATEGORIES:Quality,Sepsis
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/11/sepsis-webinar-events.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250909T150000
DTEND;TZID=America/Kentucky/Louisville:20250909T160000
DTSTAMP:20260403T142244
CREATED:20250604T124724Z
LAST-MODIFIED:20250604T124724Z
UID:30759-1757430000-1757433600@www.kyha.com
SUMMARY:KHA Town Hall: Talk is Cheap! Getting Better Results through Effective Communication
DESCRIPTION:Please join KHA for a Town Hall on September 9 on Talk is Cheap! Getting Better Results through Effective Communication. Yes\, it’s true; talk IS cheap! Words do matter; but where do the words come from? What and how we communicate originates from our personal vision and beliefs. Do your “phantom beliefs” produce a communication style that silently pushes you away from your goals? Not your typical “say this\, not that” seminar! We drill down; evaluating our true beliefs so that effective\, passionate communication is natural. \nThis session will provide you with the knowledge to: \n\nExplore how our beliefs either help or interfere with the impact of our communication.\nLearn how to use our emotions\, beliefs and goals as the foundation of highly effectively communication.\nHow to use questions to create “aha moments” and confidence as communication “jet fuel”.\n\nSpeaker:\nBrian Garver\nSenior Vice President\nKeyBridge Medical Revenue Care \nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-town-hall-talk-is-cheap-getting-better-results-through-effective-communication/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250910T150000
DTEND;TZID=America/Kentucky/Louisville:20250910T160000
DTSTAMP:20260403T142244
CREATED:20250815T155325Z
LAST-MODIFIED:20250825T134741Z
UID:31731-1757516400-1757520000@www.kyha.com
SUMMARY:KHA Town Hall: Health Care Cybersecurity Threat
DESCRIPTION:With an increasing number of cyber-attacks targeting health care organizations\, cybersecurity and training are crucial. It helps reduce the risk of data breaches and enhances overall security awareness among employees. This session will cover best practices for data protection\, risk management and incidence response. Key topics include understanding cyber threats\, data protection practices\, password security\, incident response procedures and upcoming training and exercise opportunities. \nSpeakers: \n\nRyan Lewis\, Cybersecurity Advisor\, Cybersecurity and Infrastructure Security Agency (CISA)\nMicky Hatmaker\, Protective Security Advisor\, Kentucky\, Cybersecurity and Infrastructure Security Agency (CISA)\nColin Glover\, Cybersecurity Advisor\, Cybersecurity and Infrastructure Security Agency (CISA)\nCaptain Kelli M. Ryan\, Cyber Exercise Planning Officer\, Kentucky National Guard\nGrant Riggs\, Federal Bureau of Investigation\nScott Gee\, Deputy National Advisor for Cybersecurity and Risk\, American Hospital Association\nKaren Sethney\, Program Manager\, Cybersecurity and Risk Services\, American Hospital Association\n\nFor Teams information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com. \n  \n 
URL:https://www.kyha.com/event/kha-town-hall-health-care-cybersecurity-threat/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250911T150000
DTEND;TZID=America/Kentucky/Louisville:20250911T160000
DTSTAMP:20260403T142244
CREATED:20250822T170530Z
LAST-MODIFIED:20250822T170530Z
UID:31947-1757602800-1757606400@www.kyha.com
SUMMARY:KHA Town Hall: Best Practices for Identifying and Responding to Measles Cases
DESCRIPTION:Deb Campbell\, VP of Clinical Strategy and Transformation\, will welcome Lee Hundley\, MPH\, the Lead Epidemiologist and Manager of the Vaccine Preventable Disease and Viral Respiratory Disease Surveillance Section with the Kentucky Department for Public Health. \nLee will share information important for hospitals. As measles cases reach levels not seen in the U.S. in more than 30 years\, it is critical that healthcare facilities and providers are prepared to properly identify and respond to measles cases in collaboration with public health. This session will focus on CDC and Kentucky Department for Public Health recommendations for measles cases\, including evaluation of suspect cases\, laboratory testing\, contact tracing and post-exposure prophylaxis for contacts\, infection prevention in healthcare settings\, public health reporting\, and other best practices. \nTarget audience \n\nCMOs/CNOs\nClinical staff providing direct patient care\nInfection preventionists\nEmployee health\nClinical and staff educators\nLaboratory staff\n\nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-town-hall-best-practices-for-identifying-and-responding-to-measles-cases/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250916T150000
DTEND;TZID=America/Kentucky/Louisville:20250916T160000
DTSTAMP:20260403T142244
CREATED:20250715T143205Z
LAST-MODIFIED:20250715T143404Z
UID:31399-1758034800-1758038400@www.kyha.com
SUMMARY:KHA Town Hall: Statewide Rollout of I-PASS: Lessons and Successes from the Early Adopters
DESCRIPTION:This session will illustrate the importance of hand-off communication in the health care ecosystem and share the successes that our hospitals have already seen as early adopters. Our speakers will articulate the insights\, lessons learned\, and provide advice gleaned from their pioneering work. \nTarget Audience: C-suite\, quality leaders\, patient experience leaders\, and educators \nSpeakers: \n\nMarshall Burkhart\, CEO\, I-PASS Institute\nJeneen Carman\, DNP\, RN\, NEA-BC\, CEN\, System Chief Nursing Officer\, Appalachian Regional Healthcare\nTrish Jordan\, System AVP\, Clinical Initiatives\, Baptist Health Paducah\n\nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-town-hall-statewide-rollout-of-i-pass-lessons-and-successes-from-the-early-adopters-open-for-zoom-link/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250918T143000
DTEND;TZID=America/Kentucky/Louisville:20250918T153000
DTSTAMP:20260403T142244
CREATED:20250813T194743Z
LAST-MODIFIED:20250813T194743Z
UID:31690-1758205800-1758209400@www.kyha.com
SUMMARY:KHA Quality Webinar: Connecting Through Kynect Resources: The Support You Need for the Kentucky Community You Love
DESCRIPTION:kynect resources is a state-wide directory and referral management system\, created and maintained within the Cabinet for Health and Family Services (CHFS) in partnership with United Way 211. This platform provides a free-to-use system available to residents and organizations alike. This additional resource tool empowers residents with a way to communicate their needs directly to service providers\, and service providers can strategically engage with the residents and the information provided to further address quality healthcare and whole-person care. Join the KHA Quality team with special guest Savannah Sublette-Federico\, Executive Advisor at the Office of Data Analytics with CHFS\, for this fantastic learning session\, which will showcase how providers can utilize the platform and address quality healthcare in a moment\, leading to a better quality of life in the long-term. \nFor meeting information\, please contact Lauren Wheatley at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-quality-webinar-connecting-through-kynect-resources-the-support-you-need-for-the-kentucky-community-you-love/
CATEGORIES:Quality
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2024/02/quality-news.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250923T120000
DTEND;TZID=America/Kentucky/Louisville:20250923T130000
DTSTAMP:20260403T142244
CREATED:20250805T132553Z
LAST-MODIFIED:20250902T143051Z
UID:31578-1758628800-1758632400@www.kyha.com
SUMMARY:KYSOS Outpatient Webinar
DESCRIPTION:Join KYSOS Outpatient to learn more about the Kentucky Prescription Assistance Program (KPAP).  The KY Department for Public Health (KDPH) notes that if individuals are struggling to cover the cost of prescriptions the Kentucky Prescription Assistance Program (KPAP) may be able to help qualifying individuals identify sources of free and low-cost medications offered by pharmaceutical companies. The process reduces paperwork and offers more direct access to programs. \nIf you are interested in attending this webinar\, please contact Shanna Jaggers (sjaggers@kyha.com) or Marilyn Connors (mconnors@kyha.com). \n\nJennifer Toribio Naas\, CSW\, CCHW\, is the Health Program Administrator for the Kentucky Prescription Assistance Program\, which is part of the Kentucky Department for Public Health. She holds a Master of Social Work from the University of Kentucky and is a Certified Social Worker as well as a Certified Community Health Worker. With a strong foundation in both clinical and community health practice\, Jennifer has dedicated her career to helping Kentuckians overcome barriers to accessing life-saving medications and advancing health equity in rural and low-income communities. Her work bridges public health policy and frontline community support\, ensuring that vulnerable residents receive the resources they need to live healthier lives. \nBryant Hileman\, is the Western Kentucky Community consultant and supervisor for the Kentucky Prescription Assistance Program\, which is part of the Kentucky Department for Public Health. Bryant is experienced in community outreach and organizing based on the CAP (Chicago Area Project) model of empowering  community stakeholders. Bryant has dedicated the past 17 years of his career to helping organizations in Kentucky overcome the challenges of advancing health equity in rural and low-income communities. \nPresentation Description: \nAccess to affordable medications remains a critical barrier to health equity for many Kentuckians\, particularly those who are uninsured\, underinsured\, or managing chronic conditions. The Kentucky Prescription Assistance Program (KPAP) is a vital\, state-supported resource designed to help eligible patients obtain necessary prescription medications at low or no cost. \nThis session will provide an in-depth overview of KPAP\, including its operational structure\, eligibility criteria\, and the role it plays in supporting healthcare providers and improving patient outcomes. Special emphasis will be placed on how hospitals\, clinics\, and discharge planners can integrate KPAP into their continuum of care efforts to reduce readmissions\, increase treatment adherence\, and enhance the overall patient experience. \nLearning Objectives: \nBy the end of this session\, participants will be able to: \n\nIdentify the core functions and services offered by the Kentucky Prescription Assistance Program\, including who is eligible and how to refer patients.\nDiscuss the challenges and systemic barriers Kentuckians face in accessing affordable prescription medications—and how KPAP addresses these issues.\nEvaluate opportunities for incorporating KPAP referrals into hospital discharge planning\, care coordination\, and social services workflows.\n\n  \n 
URL:https://www.kyha.com/event/kysos-outpatient-webinar/
CATEGORIES:KYSOS
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/09/kysos-news.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250923T150000
DTEND;TZID=America/Kentucky/Louisville:20250923T160000
DTSTAMP:20260403T142244
CREATED:20250821T190739Z
LAST-MODIFIED:20250821T191214Z
UID:31939-1758639600-1758643200@www.kyha.com
SUMMARY:KHA Town Hall: Talent Pipeline Playbook: A Strategic Framework for Kentucky's Healthcare Workforce
DESCRIPTION:This session provides a strategic playbook for Kentucky hospitals\, using a successful regional case study to demonstrate how to move beyond short-term recruitment to solve long-term workforce challenges. It details proven\, replicable strategies focused on forging deep academic partnerships\, building a K-12 to-hire community pipeline\, and investing in the career growth of current associates. \nLearning Objectives: \n\nDifferentiate between a reactive\, short-term recruitment mindset and a proactive\, long-term workforce development strategy.\nIdentify three core strategies for building a sustainable healthcare talent pipeline: K-12 to-hire community engagement\, deep academic partnerships\, and internal career development.\nEvaluate your own hospital’s workforce strategy and identify at least one actionable model – such as leveraging the KYHWIF state matching fund or piloting an “earn and learn” apprenticeship – to address a specific local need.\n\nSpeaker: Brittany Sorrell\, DNP\, RN\, Manager of Workforce Development\, St. Elizabeth Hospital \nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-town-hall-talent-pipeline-playbook-a-strategic-framework-for-kentuckys-healthcare-workforce/
CATEGORIES:Town Hall
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250924T110000
DTEND;TZID=America/Kentucky/Louisville:20250924T120000
DTSTAMP:20260403T142244
CREATED:20250818T152803Z
LAST-MODIFIED:20250818T152803Z
UID:31769-1758711600-1758715200@www.kyha.com
SUMMARY:KHA Quality Webinar: Glycemic Metrics Update: Severe Hypoglycemia and Severe Hyperglycemia
DESCRIPTION:The KHA quality team is dedicated to supporting the work of Kentucky hospitals in tracking trends and improving performances in patient harm. Please join the KHA team for a brief presentation on severe hypoglycemia and hyperglycemia metrics on September 24 at 11 am ET to learn about the updates in KQC\, including what the measures entail\, the measure definition\, and allowing time to answer questions from the audience. \nWho should attend: Quality leaders\, pharmacists\, nursing leaders\, clinical leaders\, quality data analyst/entry \nPresented by KHA Quality Team: Quality Program Pharmacist Jessica Covington\, PharmD\, BCPS\, CPHQ and Quality Improvement Data Analyst Shafrin Choudhury\, MPH \nFor meeting information\, please contact Lauren Wheatley at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-quality-webinar-glycemic-metrics-update-severe-hypoglycemia-and-severe-hyperglycemia/
CATEGORIES:Quality
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2024/02/quality-news.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20250924T110000
DTEND;TZID=America/Kentucky/Louisville:20250924T120000
DTSTAMP:20260403T142244
CREATED:20250903T173402Z
LAST-MODIFIED:20250903T173419Z
UID:32061-1758711600-1758715200@www.kyha.com
SUMMARY:KYSOS ED Bridge Webinar: Using Recovery Capital in Supporting Recovery
DESCRIPTION:Presented by Jim Cowser\, LCSW \nFor information on how to join the webinar\, please contact Mary Beth Ecken at mecken@kyha.com.
URL:https://www.kyha.com/event/kysos-ed-bridge-webinar-using-recovery-capital-in-supporting-recovery/
CATEGORIES:KYSOS
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/09/kysos-news.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250930
DTEND;VALUE=DATE:20251001
DTSTAMP:20260403T142244
CREATED:20250806T160721Z
LAST-MODIFIED:20250818T200538Z
UID:31590-1759190400-1759276799@www.kyha.com
SUMMARY:KHA Fall Listening Tour: Owensboro
DESCRIPTION:Owensboro Regional Health Hospital\n1201 Pleasant Valley Road\nOwensboro\, KY \nJoin KHA for our fall Listening Tour\, where the KHA team is traveling around the state to connect directly with members! During this free\, in-person meeting\, KHA will lead an open discussion on legislative updates including H.R.1. Please attend any of the dates that work best for your schedule. \n\nClick here to register\n\n9:00 – 9:15 a.m. CT\nNetworking Breakfast \n9:15 – 9:20 a.m.\nWelcome \n9:20 – 10:40 a.m.\nH.R.1 Discussion \n\nRural Fund\nState and Federal Advocacy Plan\nEducation for the public\n\n10:40 – 12:00 p.m.\nKHA Key Priorities for the 2026 General Assembly \n\n340B\nProvider Tax\nCertificate of Need (CON)\nWorkplace Violence\n\nFor more information\, contact:\nLauren Wheatley\nDirector of Education & Events\nlwheatley@kyha.com
URL:https://www.kyha.com/event/kha-fall-listening-tour-owensboro-regional-health-hospital/
CATEGORIES:Listening Tour
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/11/kha-logo-news-ltblue.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251009
DTEND;VALUE=DATE:20251010
DTSTAMP:20260403T142244
CREATED:20250806T161514Z
LAST-MODIFIED:20250818T200546Z
UID:31593-1759968000-1760054399@www.kyha.com
SUMMARY:KHA Fall Listening Tour: Lexington
DESCRIPTION:Encompass Cardinal Hill Rehabilitation Hospital\n2050 Versailles Road\nLexington\, KY \nJoin KHA for our fall Listening Tour\, where the KHA team is traveling around the state to connect directly with members! During this free\, in-person meeting\, KHA will lead an open discussion on legislative updates including H.R.1. Please attend any of the dates that work best for your schedule. \n\nClick here to register\n\n9:00 – 9:15 a.m. ET\nNetworking Breakfast \n9:15 – 9:20 a.m.\nWelcome \n9:20 – 10:40 a.m.\nH.R.1 Discussion \n\nRural Fund\nState and Federal Advocacy Plan\nEducation for the public\n\n10:40 – 12:00 p.m.\nKHA Key Priorities for the 2026 General Assembly \n\n340B\nProvider Tax\nCertificate of Need (CON)\nWorkplace Violence\n\nFor more information\, contact:\nLauren Wheatley\nDirector of Education & Events\nlwheatley@kyha.com
URL:https://www.kyha.com/event/kha-fall-listening-tour-lexington/
CATEGORIES:Listening Tour
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/11/kha-logo-news-ltblue.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20251014T120000
DTEND;TZID=America/Kentucky/Louisville:20251014T130000
DTSTAMP:20260403T142244
CREATED:20250908T145557Z
LAST-MODIFIED:20250908T145557Z
UID:32298-1760443200-1760446800@www.kyha.com
SUMMARY:KYSOS Webinar: Intersection of OUD and Women Who Have Experienced Sexual Violence
DESCRIPTION:Presented by: Serenda LoBue\, Collaboration Specialist\, KY Association of Sexual Assault Programs \nThis presentation will provide participants with an overview of sexual violence and substance use in KY. We will discuss KY-specific statistics\, resources available for both professionals and survivors\, and best practices for supporting individuals who disclose a history of sexual trauma. \nLearning Objectives: \n\nDiscuss KY-specific data re: those affected by sexual violence and substance use\,\nIdentify statewide and local resources for individuals affected by sexual violence\, and\nUtilize best practices for working with individuals who have experienced sexual trauma and how substance use affects them.\n\nFor information on how to join the webinar\, please contact Marilyn Connors at mconnors@kyha.com.
URL:https://www.kyha.com/event/kysos-webinar-intersection-of-oud-and-women-who-have-experienced-sexual-violence/
CATEGORIES:KYSOS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20251016T080000
DTEND;TZID=America/Kentucky/Louisville:20251016T133000
DTSTAMP:20260403T142244
CREATED:20250423T184500Z
LAST-MODIFIED:20250912T134105Z
UID:29838-1760601600-1760621400@www.kyha.com
SUMMARY:KHA Health Policy Conference
DESCRIPTION:Embassy Suites UK Coldstream\n1801 Newtown Pike\nLexington\, KY \n\nClick here to register\nMore information\n\nThe KHA Health Policy Conference is KHA’s biggest health policy event of the year and provides an opportunity for members to hear directly from influential voices in Frankfort and Washington! Learn more about the biggest issues facing health care and the plans policymakers have for addressing them. \nKeynote Speaker:\nLisa Lee\, Commissioner\, Kentucky Department for Medicaid Services \n  \n 
URL:https://www.kyha.com/event/kha-health-policy-conference-2/
CATEGORIES:Education
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251021
DTEND;VALUE=DATE:20251022
DTSTAMP:20260403T142244
CREATED:20250423T184533Z
LAST-MODIFIED:20250912T134312Z
UID:29840-1761004800-1761091199@www.kyha.com
SUMMARY:KHA Environment of Care Conference
DESCRIPTION:CityPlace Expo Center\n112 S. 1st Avenue\, La Grange\, KY 40031 \nBuilding Safety\, Empowering Care: Inspiring Innovation in Every Corner of Your Environment\nEngage with subject matter experts during this full day of interactive learning regarding the key topics that hospital safety\, emergency management\, quality\, clinical\, and environment of care leaders face every day. \n\nClick here to register\nReview the agenda\n\nFor more information\, contact: \nCasey Franklin\, RN\nAssociate V.P. of Quality & Health Professions\nKentucky Hospital Association\ncfranklin@kyha.com | 270-579-2974 \nLauren Wheatley\nDirector of Education & Events\nKentucky Hospital Association\nlwheatley@kyha.com | 502-992-4370
URL:https://www.kyha.com/event/kha-environment-of-care-conference-2/
CATEGORIES:Education,Quality
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251023
DTEND;VALUE=DATE:20251025
DTSTAMP:20260403T142244
CREATED:20250325T202032Z
LAST-MODIFIED:20250325T202203Z
UID:29159-1761177600-1761350399@www.kyha.com
SUMMARY:2025 Trauma and Emergency Medicine Symposium
DESCRIPTION:Click here for more information\n\nThe Galt House Hotel\n140 N. Fourth St.\nLouisville\, KY 40202 \nThe 2025 Kentucky Statewide Trauma and Emergency Medicine\nSymposium is an educational event providing the latest information\non innovative approaches to trauma and emergency care. Regional\nand national speakers will address topics to enhance the quality of\ncare for adult and pediatric trauma patients.
URL:https://www.kyha.com/event/2025-trauma-and-emergency-medicine-symposium/
CATEGORIES:Trauma
ATTACH;FMTTYPE=image/png:https://www.kyha.com/wp-content/uploads/2025/03/2025-Trauma-and-Emergency-Medicine-Symposium.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20251023T093000
DTEND;TZID=America/Kentucky/Louisville:20251023T103000
DTSTAMP:20260403T142244
CREATED:20250924T204206Z
LAST-MODIFIED:20250924T204206Z
UID:33276-1761211800-1761215400@www.kyha.com
SUMMARY:KHA Quality Webinar: Emergency Services and Obstetrical Obligations: CMS Hospital Conditions of Participation 2025
DESCRIPTION:Emergencies happen every day in a hospital – and not just in the emergency department. Regardless of a hospital’s size or location\, provisions must be in place to address and treat emergency care issues for patients\, including obstetrical patients. Every hospital that has a dedicated emergency department and accepts Medicare and Medicaid payment must follow the federal law and the Center for Medicare and Medicaid Services (CMS) Conditions of Participation Interpretive Guidelines on the Emergency Medical Treatment and Labor Act (EMTALA). Even hospitals without such emergency departments must comply with EMTALA if they have specialized capabilities; for example\, EMTALA can impact obstetrical patients and behavioral health patients. \nPlease join the KHA quality team in welcoming special guest speaker\, Laura Dixon\, BS\, JD\, RN\, CPHRM\, to discuss the above challenges. Laura’s program will provide information on CMS requirements for hospitals to meet both emergency services\, including the recently implemented maternal safety standards\, and a brief recap of EMTALA. \n\nKHA MEMBERS: CLICK HERE TO REGISTER\n\n Objectives: \n\nDescribe the requirement for emergency services in an acute hospital to be integrated into other services\nRecall the newly implemented requirements for emergency obstetrical care\nRecall the required14 emergency department written policies that must be present in a Critical Access Hospital\nRecall that hospitals must also comply with EMTALA requirements in addition to emergency services requirements\n\nWho Should Attend?\nCEOs\, Chief Nursing Officers\, Emergency department directors\, Accreditation and regulation directors\, Nurse managers/supervisors\, Quality managers\, Risk managers\, Nurses\, Nurse educators\, Patient safety officers \nContinuing Education: The Kentucky Hospital Association is an approved provider of continuing nursing education by the Kentucky Board of Nursing (KBN). KBN approval of a continuing nursing education provider does not constitute endorsement of program content. This educational activity is offered for 1.2 contact hours\, with offering number      5-0023-12-25-053\, expiration date 12-31-2025. No partial credit will be given. To receive credit\, participants must attend the entire educational offering\, provide their nursing license number\, and complete the offering evaluation. After the conclusion of this webinar\, a Survey Monkey evaluation link will be sent to attendees. Attendees will have a deadline of 10/30/2025 to complete the survey in order to receive the CEU certificate. Failure to complete any step in the process outlined above will result in non-issuance of CEU credit in accordance with KBN guidelines.
URL:https://www.kyha.com/event/kha-quality-webinar-emergency-services-and-obstetrical-obligations-cms-hospital-conditions-of-participation-2025/
CATEGORIES:Quality
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2024/02/quality-news.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20251028T100000
DTEND;TZID=America/Kentucky/Louisville:20251028T110000
DTSTAMP:20260403T142244
CREATED:20250819T140450Z
LAST-MODIFIED:20250930T162550Z
UID:31800-1761645600-1761649200@www.kyha.com
SUMMARY:Kentucky Sepsis Consortium Webinar
DESCRIPTION:Please join our next monthly Sepsis Consortium webinar at a special day/time\, Tuesday\, October 28 at 10:00am ET. We will hear a presentation by two laboratory experts on the topic of blood culture contamination\, including how to differentiate between clinical and surveillance definitions and why we have them. We will also discuss how to improve the quality of specimens and why that is important to sepsis diagnosis. \nIT IS VERY IMPORTANT that we include our lab partners in this call. PLEASE invite them to join and participate. \nThey are important to our success in improving this data. Please remember this is one of our HRIP metrics and KHA staff have received multiple questions reporting this data. \nSpeakers: \n\nDr. Alan Junkins- Chief of Microbiology\, Norton Healthcare\nLevi Petrey- Microbiology Supervisor.  Baptist Hospital Corbin\n\n\nKHA MEMBERS: CLICK HERE TO REGISTER
URL:https://www.kyha.com/event/kentucky-sepsis-consortium-webinar-3/
CATEGORIES:Quality,Sepsis
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/11/sepsis-webinar-events.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20251028T150000
DTEND;TZID=America/Kentucky/Louisville:20251028T160000
DTSTAMP:20260403T142244
CREATED:20250604T125330Z
LAST-MODIFIED:20250604T125330Z
UID:30761-1761663600-1761667200@www.kyha.com
SUMMARY:KHA Town Hall: Happy Patients Pay: Delivering a Positive Patient Experience in the Revenue Cycle
DESCRIPTION:Train your team in practical steps to quickly improve financial performance and communications at critical moments with patients. Patients now have more choices than ever; although they may not be able to differentiate between adequate and excellent clinical care\, they can identify substandard customer service in the billing process and related communications from a hospital or health care provider. One bad patient experience can alienate those patients and potentially lose their future business as well as that of their family and friends.  Treating patients with dignity\, care and clarity throughout their entire experience generates superior financial results and should be a priority for every staff member. \nThis session will provide you with the knowledge to: \n\nThe financial impact of the patient experience within the revenue cycle with emphasis on Patient Access.\nCommunicate effectively with patients and deliver an exceptional customer service experience.\nIncrease co-pay at the door and correctly gather critical patient demographic information.\n“Toolbox” to enable dramatic improvement when communicating with patients.\n\nSpeaker:\nBrian Garver\nSenior Vice President\nKeyBridge Medical Revenue Care \nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com.
URL:https://www.kyha.com/event/kha-town-hall-happy-patients-pay-delivering-a-positive-patient-experience-in-the-revenue-cycle/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Kentucky/Louisville:20251029T140000
DTEND;TZID=America/Kentucky/Louisville:20251029T150000
DTSTAMP:20260403T142244
CREATED:20250918T162129Z
LAST-MODIFIED:20250918T162129Z
UID:33065-1761746400-1761750000@www.kyha.com
SUMMARY:KHA Town Hall: Workplace Violence Prevention: The Importance of De-escalation
DESCRIPTION:This one-hour Town Hall session introduces staff to the fundamentals of de-escalation and equips them with practical tools to prevent\, respond to\, and reduce the risk of workplace violence. Participants will gain an understanding of how awareness\, communication\, and proven strategies can defuse tense encounters before they escalate. \nSpeaker: Cosmo Rowell\, Master Instructor\, AVADE Training \nFor Zoom information\, please contact Lauren Wheatley at KHA at lwheatley@kyha.com. \nObjectives: At the end of this session\, participants will be able to: \n\nRecognize the importance of situational awareness and identify early warning signs of potential escalation.\nApply body language\, tone of voice\, and word choice to effectively calm others.\nDemonstrate practical de-escalation techniques that support safety and professionalism.\nIdentify personal triggers and practice strategies to maintain self-control under stress.\nExplain AVADE’s proactive approach to prevention\, safety\, and risk mitigation.\n\nTarget Audience: Hospital employees who engage with patients\, HR and safety leaders\, and other hospital leaders who manage and help with workplace violence prevention. \nContinuing Education: The Kentucky Hospital Association is an approved provider of continuing nursing education by the Kentucky Board of Nursing (KBN). KBN approval of a continuing nursing education provider does not constitute endorsement of program content. This educational activity is offered for 1.2 contact hours\, with offering number 5-0023-12-25-051\, expiration date 12/31/2025. No partial credit will be given. To receive credit\, participants must attend the entire educational offering\, provide their nursing license number\, and complete the offering evaluation. After the conclusion of this webinar\, an evaluation link will be sent to attendees. Attendees will have a deadline of November 5\, 2025 to complete the survey in order to receive the CEU certificate. Failure to complete any step in the process outlined above will result in non-issuance of CEU credit in accordance with KBN guidelines. \nThe Society for Human Resources Management (SHRM) and Human Resource Certification Institute (HRCI) have approved 1 credit hour for the Kentucky Hospital Association’s Town Hall on Workplace Violence Prevention: The Importance of De-escalation.
URL:https://www.kyha.com/event/kha-town-hall-workplace-violence-prevention-the-importance-of-de-escalation/
CATEGORIES:Town Hall
ATTACH;FMTTYPE=image/webp:https://www.kyha.com/wp-content/uploads/2023/12/town-hall-listing-image.webp
END:VEVENT
END:VCALENDAR