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Affinity Partner Vetting Process

Each Affinity Partner is closely monitored for quality performance and member satisfaction.

To become an Affinity Partner there is a stringent vetting process that includes a KHA Solutions Group (KHASG) Board Review based on the following criteria:

First, the service or product must meet the following guidelines:

  • Live up to the claims it makes
  • Demonstrate financial benefits to members
  • Enrich the patient care our members provide or improve their business processes
  • Provide a simple-to-implement process

Next, each vendor must offer exemplary customer service and support for our members, and be ready to resolve any issues members have promptly. They must have and maintain a solid standing in the health care field.

Finally, the service or product must be based on sound and proven health care industry evidence.

After successfully completing the process and once approved by the KHASG Board, vendors are awarded the "Affinity Partner” designation.


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